Website Apply to:
- Large FMCG
- Career development
- Lead and develop a team
Summary: Great opportunity for a customer service specialist to develop and lead a team for this FMCG. Brisbane based with career development opportunities.
- Maintaining and improving operations within the customer service team
- Developing and maintaining a strong relationship with the sales team to jointly drive sales and exceptional customer service.
- Monitoring service performance.
- Identifying and resolving internal and external queries, in conjunction with the Branch Manager and Regional Operations Manager.
- Driving, motivating and developing the team.
- Ensuring a safe working environment is maintained and operational procedures are adhered to.
- Highly organised to operate in a diverse environment.
- Excellent telephone manner and interpersonal skills,
- Computer literate and familiar with Microsoft Office efficiency packages,
- Strong numerical and analytical skills,
- A commitment to customer service excellence,
- Self-starter and highly motivated,
- Ability to work in a team environment.
To apply for this job please visit apply.jobadder.com.