I was impressed with the pre-interview preparation. Scott took the time to meet me prior to the interview and brief me on the employer’s company information, relevant project for the role and the duties of the role. This background information was important and gave me a lot of confidence in preparation for my interview. Scott always encouraged me to provide him with feedback from my interviews and he was always available to update me on the recruitment process. I found Scott to be very supportive and reliable during my interviewing and appointment process. While most recruitment agencies flick and tick resumes before sending them to an employer, I felt that Scott aimed to establish a rapport with me.